Mentor LMS Docs
Maintenance

App Maintenance

Update, backup, and restore your Mentor LMS application from the admin maintenance panel.

The App Maintenance panel allows you to update, backup, and restore your Mentor LMS application safely.

Accessing App Maintenance

  1. Log in to your admin dashboard
  2. Navigate to MaintenanceApp Maintenance

App Maintenance


Application Update

Pre-Update Requirements

  1. Click Refresh Server before updating
  2. Always create a backup before updating

Update Process

  1. Click Update Application
  2. Select the latest version ZIP file — the update starts automatically
  3. Do not refresh or close the browser during the update

Post-Update: Version Seeder

After updating, you must run the version seeder once:

  1. Click the Run Version Seeder button once after each version update

Run Once Only

Never click the seeder button multiple times for the same version. Running it more than once may cause data duplication or configuration conflicts.


Application Reboot

What Happens When You Reboot

  1. Clears and rebuilds application cache, routes, views, and config
  2. Brings the application out of maintenance mode

How to Reboot

  • Click Reboot System (red button) to clear everything and reboot
  • Click Clear System Cache (black button) to only clear cache

When to Reboot

  • After making configuration changes
  • When experiencing performance issues
  • After environment variable changes
  • When cache-related issues occur

Application Backup

What Gets Backed Up

  • Source Code — All application files
  • Database — Complete MySQL database dump
  • Assets — Uploaded media in local storage and public files

How to Create a Backup

  1. Click Refresh Server
  2. Wait for the server refresh to complete
  3. Click Create Backup
  4. Wait for the process to complete
  5. The backup will appear in the Recent Backups section

Managing Backups

ActionDescription
DownloadDownload the backup file to your local computer
RestoreRestore the application to this backup state
DeleteRemove old backups to free up server space

Restoration Process

  1. Click Refresh Server first
  2. Locate the backup you want to restore
  3. Click Restore for that backup
  4. Wait for the restoration to complete

Restoration Warning

Restoring a backup will overwrite your current application files and database. Always create a current backup before restoring an older one.

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